These Terms govern access to and use of the Attendance Muster platform (the web portal and mobile apps). By using the platform you agree to these Terms.
1. Acceptance and scope
The Attendance Muster platform is provided by Calibehr Business Support Services Pvt. Ltd. ("Calibehr"). It is made available to organisations under a separate services agreement. If you use the platform as an employee or representative of an organisation, you do so under that organisation's account and subject to both these Terms and your organisation's own policies.
2. Accounts and security
- You must sign in with your own credentials and keep them confidential. Accounts are personal and must not be shared.
- Where multi-factor authentication is enabled, you must complete it to access the platform.
- You are responsible for activity under your account. Notify your organisation immediately if you suspect unauthorised access.
3. Acceptable use
When using the platform, you must not:
- Mark or attempt to mark attendance for any other person. Attendance is personal to each employee.
- Falsify location or device signals — for example using mock-location, rooted/jailbroken devices, emulators, or any tool intended to defeat the platform's integrity and anti-fraud checks.
- Attempt to access data belonging to other users, organisations or tenants, or to bypass the platform's authentication, authorisation or security controls.
- Interfere with, disrupt, reverse-engineer, or place unreasonable load on the service.
- Use the platform for any unlawful purpose or in breach of your organisation's policies.
4. Attendance and verification
Attendance may be verified using facial matching, passive liveness detection, geo-fencing and device integrity checks. These checks protect the accuracy of attendance and pay records. Tampering with, or attempting to circumvent, these checks may result in rejected attendance, disciplinary action by your organisation, and suspension of access. The event type (IN or OUT) and attribution are determined by the platform's rules, not by user input.
5. Intellectual property
The platform, including its software, design, and content, is owned by Calibehr and its licensors and is protected by intellectual-property laws. These Terms do not grant you any ownership or licence beyond the right to use the platform as intended. You must not copy, modify, distribute or create derivative works from the platform except as expressly permitted.
6. Privacy
Personal data is handled as described in our Privacy Policy and your organisation's employee privacy notice. Attendance and workforce data are processed on the legitimate-use (employment) basis under Section 7 of the DPDP Act, 2023.
7. Availability and support
We aim to keep the platform available and secure, but it is provided on an "as available" basis and may be affected by maintenance, updates or events beyond our reasonable control. Support and service levels, where applicable, are governed by the services agreement between Calibehr and your organisation.
8. Suspension and termination
Access may be suspended or terminated where these Terms are breached, where required for security or legal reasons, or when your relationship with the organisation ends or the organisation's use of the platform ends. On termination, your right to use the platform stops; data handling on offboarding is described in the Privacy Policy.
9. Disclaimers and limitation of liability
To the maximum extent permitted by law, the platform is provided without warranties of any kind, and Calibehr is not liable for indirect, incidental or consequential losses arising from use of the platform. Nothing in these Terms limits any liability that cannot be limited under applicable law. Commercial liability between Calibehr and your organisation is governed by the services agreement.
10. Governing law and jurisdiction
These Terms are governed by the laws of India. The courts at Navi Mumbai, India shall have exclusive jurisdiction, subject to any different terms in the services agreement between Calibehr and your organisation.
11. Changes to these Terms
We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, by notice through the platform or your organisation.
12. Contact
Questions about these Terms can be directed to your organisation's HR team or to Calibehr at automate@calibehr.com, Calibehr Business Support Services Pvt. Ltd., T-161, 6th Floor, Tower No. 10, ITC Park, CBD Belapur, Navi Mumbai, Maharashtra, India – 400 614.